Management Menu

At Talent Tap we have over 15 years experience delivering highly effective development actions in the areas listed below.

Click a topic title for more information

Appraisal Skills

We can assist with the design of an appraisal system, or use your existing process to ensure that your appraisers:
  • Can describe the components and benefits of your appraisal process to the organisation, managers and appraisees
  • Ensure that the feedback they give is specific and constructive
  • Take away a structure for conducting a review meeting
  • Are given constructive feedback on their own appraisal skills in order to complete an action plan for further development

Behavioural Coaching

We can help your people to recognise situations where behavioural coaching may be appropriate and then to take action by assisting them to:
  • Recognise the difference between skills coaching and behavioural coaching
  • Identify appropriate behavioural coaching situations
  • Articulate the structure and components of a behavioural coaching interview
  • Practice their new behavioural coaching skills
  • Take away constructive feedback on their new behavioural coaching skills in order to complete an action plan for further development

Coaching Skills

We can help your people to develop this vital management skill by ensuring that they:
  • Can recognise the qualities of a good coach and assess their own abilities
  • Can list the benefits of coaching to their organisation and people
  • Are provided with the questioning and supporting skills essential to good coaching
  • Are given constructive feedback on their new coaching skills in order to complete an action plan for further development

Delegation

This essential management skill, that promotes effective time management and increased motivation, can be developed by ensuring that we help your people to:
  • Articulate the benefits of effective delegation
  • Identify a structure and process for delegating
  • Demonstrate their new delegation skills
  • Take away constructive feedback on their new delegating skills in order to complete an action plan for further development

Interviewing Skills

Effective interviewing skills give your organisation a business advantage by ensuring you are staffed by the right people. In addition, improving your recruitment processes will positively affect your bottom line.
If you can:
  • Identify what to do in terms of their personal preparation for interviews
  • Articulate what’s important for the introduction of the interview in terms of putting candidates at ease for most effective communication
  • Demonstrate the most appropriate verbal and non-verbal techniques to use within an interview
  • Close the interview effectively
  • Practice your new interviewing skills
  • Take away constructive feedback on your new interviewing skills in order to complete an action plan for further development

Managing Meetings

Running effective meetings is recognised as an essential management skill for good communication and organisational development. We can help to promote this by ensuring that your people can:
  • List areas for development within their own meetings
  • Articulate the benefits of well-run and structured meetings
  • Identify a structure for effective meetings
  • Decide upon the most effective method of minute-taking
  • Discuss the principles of the etiquette of meetings
  • Devise an action plan to ensure that future meetings are effectively run

Monitoring and Feedback

We can assist your managers to improve their team’s performance by ensuring that they can:
  • Recognise the importance of monitoring performance
  • Identify the appropriateness of different types of monitoring
  • Use a model to assist with effective monitoring and feedback
  • Ensure that feedback is constructive and helpful.
  • Take away constructive feedback on their new monitoring skills in order to complete an action plan for further development

Motivation

The most effective way to increase productivity, without breaking your budget, improving team member's motivation can be achieved in a few straightforward steps if we help your managers to:
  • Recognise the benefits of assisting their staff to become more self-motivated
  • List the different factors that motivate people and those that don't
  • Demonstrate different techniques to assist with staff motivation
  • Formulate an action plan to put the theory of motivation into use with their team members

Performance Management

We can assist you to improve the performance of your people, teams and organisation, by ensuring your managers can:
  • Provide their teams with clear expectations of their performance and behaviour
  • Provide their teams with the tools and information needed in order that they can follow the rules and procedures required
  • Observe and provide regular feedback on their team member’s performance in order that they can assist with any weaknesses/difficulties in a timely manner
  • Manage their people fairly and equally

Presentation Skills

This essential business skill is one that many people find difficult to master, and we aim to help individuals by improving both their skills and confidence. This can be run as a course, or coaching session, ensuring attendees can:
  • Use a structure that will ensure the effective delivery of a presentation
  • Articulate the essential communication techniques for effective presentation delivery
  • List the benefits and pitfalls of using different support materials
  • Have practised and received feedback on the skills necessary for effective presenting

Recruitment and Selection

A thorough development session, focusing on all aspects of the recruitment process, helping your people make valued hiring decisions by ensuring they can:
  • Structure the recruitment interview
  • Ensure the best performance from all interviewees - both verbally and non-verbally
  • Write and ask effective and objective questions
  • Analyse the results of the interview for the most objective hiring decisions
  • Receive constructive feedback on their new recruitment skills in order to complete an action plan for further development

Situational Leadership

We can help your people to recognise the different areas to be considered when applying Situational Leadership, and the appropriate management style to be adopted within each stage. This will ensure that your managers can:
  • List the reasons people learn
  • Use the Situational Leadership Grid to recognise where their team members are in terms of their development
  • Apply the appropriate management style to each team member and situation

Team Building

We have experience in creating team building situations and events.
These can take many different forms from full days to team workshops and can cover a variety of appropriate topics.

Please contact us for further information.

Training Needs Analysis

We can consult with you to help you create an effective Training Needs Analysis process for your business that ties in with your Business Strategy and goals.
We will ensure that this process is ongoing and flexible in order that it can be used as your business model adapts to your strategic needs.

Please contact us to discuss how we can most effectively tailor these topics to meet your needs - whether in a half-day session or full development programme.